Accounts Receivable Office
Iowa State University generates University Bills (U-Bills) electronically on the first business day of the month. Once generated, these statements are accessible through Workday. ISU recognizes that many students receive significant financial support from their parents/guardians during their academic career, however due to federal privacy regulations (FERPA) we are prohibited from sharing financial information with parents/guardians without student consent. Only your student can grant you access to their academic information, including the U-Bill. Please ask your student to grant you Friends and Family access so that you may view their U-Bill online or discuss the student’s account with an Accounts Receivable staff member.
Services We Provide
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Payment Plans and Due Date
The U-Bill is always due on the 20th of each month, click for more payment plan details.
Learn more about Payment Plans and Due Date
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Payment Methods
Want to pay by mail, or from an international account, or not all at once? We can help you understand your options.
Learn more about Payment Methods
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Friends and Family
Students may set up Friends and Family in Workday. This can give various permissions and access to allow a loved one to get questions answered or even log in and make payments towards the U-Bill.
Learn more about Friends and Family
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529/Educations Saving's Plans
Planning to use funds from a 529 savings plan? Find out how to use that to pay the U-Bill.
Learn more about 529/Educations Saving's Plans
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Employer Reimbursment Deferment
Employer paying for some or all of your tuition and fees? We offer a plan to defer your payment until after grades are released.
Learn more about Employer Reimbursment Deferment
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Student Sponsored Contracts
Someone sponsoring your education? We work with Sponsor Contracts and Billing.
Learn more about Student Sponsored Contracts
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U-Bill Refunds
Overpay your U-Bill? Refunds are quick and secure with Direct Deposit.
Learn more about U-Bill Refunds
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1098-T Information
Make payment towards an education last year? We provide 1098-T forms for when you are filing taxes.
Learn more about 1098-T Information
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Loans Receivable
Take out an HPSL, ULTL, or other loan directly from Iowa State University? We have information for payments, deferment, and consolidation.
Learn more about Loans Receivable
U-Bill Checklist
| Action | Description |
|---|---|
| Friends and Family | Students can create third party accounts authorizing parents and other individuals’ access to view account activity, view statements, make payments, and more. |
| Payment Plan | Students can sign up for a payment plan each semester before the due date. This allows students to make three installments each semester for $20 per semester. *Note Student must sign up for this, cannot be completed in Third Party Friends and Family Access |
| Student Refunds | Direct Deposit is a free service that allows any refunds from Iowa State University to be directly deposited into a bank account of your choice. Sign-up is done in the Workday Student Financials Hub under Student Refunds. *Note Student must sign up for this, cannot be completed in Third Party Friends and Family Access |
| Authorize Aid | Students complete an onboarding step in Workday that allows financial aid awards to apply to any miscellaneous charges on their U-Bill. |
| View and Pay your first U-Bill | U-bills will be available August 1st for Fall, January 1st for Spring, and May 1 for Summer. Due dates are the 20th of each month. |
Common Questions
Have a charge on your account that you have questions about? We are happy to help with any questions but we may not have all the answers. Here are some common items and where to go to get all your questions answered.
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Registrar's Office
Questions about your tuition and fees or class registration? Contact the Registrar's Office by calling 515-294-2331 (option 3) or emailing tuition@iastate.edu.
Learn more about Registrar's Office
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Financial Aid
Questions about your FAFSA, loans, or grants? Contact the Office of Student Financial aid by calling 515-294-2223 or emailing financialaid@iastate.edu.
Learn more about Financial Aid
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Scholarships
Questions about scholarship checks? Contact the Scholarship Office by calling 515-294-5627 or emailing scholarships@iastate.edu.
Learn more about Scholarships
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Department of Residence
Questions about housing contracts or meal plans? Contact the DoR by calling 515-294-2900 or emailing housing@iastate.edu.
Learn more about Department of Residence
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ISU Bookstore
Questions about Immediate Access books? Contact the University Bookstore by calling 515-294-3501 or emailing immediateaccess@iastate.edu.
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Parking Division
Questions about parking tickets or passes? Contact the Parking Division by calling 515-294-3388 or emailing parking@iastate.edu.
Learn more about Parking Division
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IT Solution Center
Questions about system access or IT issues? Contact the IT Solution Center by calling 515-294-4000 or emailing solution@iastate.edu.
Learn more about IT Solution Center
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Student and Scholar Health Insurance Program
Questions about Heath or Dental Insurance? Contact SSHIP by calling 515-294-4800 or emailing isusship@iastate.edu.
Learn more about Student and Scholar Health Insurance Program
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Athletic Tickets
Questions about athletic tickets? Contact the Athletic Ticket Office by calling 515-294-1816 or emailing tickets@iastate.edu.
